The Nutrigenetics Coach Terms of EngagementDescription of Coaching
The Coach Requests that the Client Notes the Following Points:
The Client Understands and Agrees to:
The parties agree to engage in a meeting(s) through zoom, telephone, or in person. Coach will be available to client by e-mail in between scheduled meetings as defined by the coach. Coach may also be available for additional time, per client’s request on a pro-rata basis.
The time of the coaching meetings and/or location will be determined by coach and client, based on a mutually agreed upon time. The coach will initiate all scheduled zoom calls, or meetings and will notify the client of the meeting.
For the term of this agreement, this is as follows:Once a DNA test has been ordered there is no refund.
Client agrees that it is the client’s responsibility to notify the coach 24 hours in advance of the scheduled calls/meetings about a cancellation. Coach reserves the right to bill client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.
Record Retention PolicyThe client acknowledges that the coach has disclosed her record retention policy with respect to documents, information and data acquired or shared during the term of the coach-client relationship. Such records will be maintained by the coach electronically for a period of not less than 7 years.
TerminationEither the client or the coach may terminate this agreement at any time. Client agrees to pay the coach for all coaching services received.
Limited LiabilityExcept as expressly provided in this agreement, the coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and received. In no event shall the coach be liable to the client for any indirect, consequential or special damages. Notwithstanding any damages that the client may incur, the coach’s entire liability under this agreement shall be limited to the amount actually paid by the client to the coach under this agreement for all coaching services received.
Entire AgreementThis document reflects the entire agreement between the coach and the client, and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations. The agreement may not be amended, altered or supplemented except in writing signed by both the coach and the client.
Dispute ResolutionIf a dispute arises out of this agreement that cannot be resolved by mutual consent, the client and coach agree to attempt to mediate in good faith for up to 30 days after notice given.
Applicable LawAny legal conflicts between coach and client will be governed by United Kingdom laws.